Keith Watson is an expert, yet he explained everything well for novices like us. The tour was like birding with a knowledgeable friend and it was the highlight of our trip to the Great Smoky Mountains. I wish there was a Keith in every country. He is a good communicator, great guide, is friendly and has a good sense of humor.
As an amateur birder, Keith made me feel knowledgeable but had many helpful tips to become a better birder. He was very knowledgeable of not only the birds, but the local flora, fauna and history of the area. I learned so much in the few hours I spent birding with Keith!